Privacy Policy

1. Information We Collect

We collect information that you provide directly to us, including:

• Personal identification information (name, email address, phone number)
• Identity verification documents (for KYC compliance)
• Financial information (payment method details, transaction history)
• Trading activity and preferences
• Technical data (IP address, browser type, device information)

2. How We Use Your Information

We use your information to:

• Provide, maintain, and improve our trading services
• Process deposits, withdrawals, and trading transactions
• Verify your identity and comply with regulatory requirements
• Send you important service updates, security alerts, and marketing communications (with consent)
• Detect, prevent, and address fraud, security issues, and technical problems
• Comply with applicable laws and regulations

3. Information Sharing & Disclosure

We do not sell your personal information. We may share your information with:

• Service providers (payment processors, KYC verification services)
• Regulatory authorities when required by law
• Business partners only with your explicit consent

Client funds are held in segregated accounts with trusted financial institutions.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information, including:

• 256-bit SSL encryption for all data transmission
• Two-factor authentication (2FA)
• Regular security audits
• Access controls and monitoring

5. Your Rights

Depending on your location, you may have the right to:

• Access your personal data
• Correct inaccurate information
• Request deletion of your data (subject to legal obligations)
• Object to or restrict processing
• Data portability

To exercise these rights, please contact us at privacy@nexera.trade.

6. Cookies & Tracking Technologies

We use cookies and similar technologies to enhance your experience, analyze usage, and deliver personalized content. You can manage your cookie preferences through your browser settings.

7. International Data Transfers

As a global trading platform, your data may be transferred to and processed in countries outside your jurisdiction, including India. We ensure appropriate safeguards are in place for such transfers.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Email: privacy@nexera.trade